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See what our guests say about us

4,6 out of 5.0 average rating
based on 25 reviews
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5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Really helpful and cheerful staff. Excellent choice of food for breakfast with generous portions cooked just right.
What did you not like about your stay in the property or location?
Nothing. All was well.
4
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
All very good. Room very comfortable and spotless, clean towels every day, lashings of hot water very comfortable bed. Great location for visiting places either in Coventry or surrounding places. Breakfast superb and the Lady serving it is so friendly and helpful. We will definitely be returning.
What did you not like about your stay in the property or location?
Not a complaint, but the king size deluxe bedroom would benefit from two comfy seats.
4,8
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Easy access to transport, it was very quiet,
What did you not like about your stay in the property or location?
Nothing
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Friendly, welcoming staff
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Consistency, this was our 4 stay, and it's been perfect ever time.
What did you not like about your stay in the property or location?
At a push, would be great to have access in the room to lighter top sheets, the duvet is wonderful in winter...
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
4,4
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
2
What did you like about your stay in the property or location?
What a place, great staff, and one of the best rooms I have stayed in, with a beautiful bath, and that Irish fry up, ruddy amazing.
What did you not like about your stay in the property or location?
At a push...the pillows (will bring my own) not great, and the room was very warm/stuffy, shame you cannot turn off the radiator, however I am glad there was a window to open.
4,2
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
3
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
3
What did you like about your stay in the property or location?
Nice staff, good breakfast, comfortable room
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Very friendly, helpful staff... and always smiling - which makes a huge difference! Clean & comfortable room. Good food. 10/10: No complaints about anything. Just watch out for the very misleading troll accounts that are trying to gain top spot on Google when searching for your hotel - particularly guestreservations.com, who stick your name directly after the https:// bit... i.e. https://TheJacobeanHotel.guestreservations.com/... they are opportunists who tried to charge me >£300 for your room. The URL is extremely misleading - plus they currently have the top spot on Bing, and no.2 on Google. Booking.com don't try to pass-off as you, and are generally on the No.1 slot. Anyhows, thanks for looking after us and the Semtech guys. All the best.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Excellent staff also it was clean and tidy
3,4
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
1
What did you like about your stay in the property or location?
I like that it’s one of the cheapest hotels closest to the NEC, and it’s quite a cosy vibe
What did you not like about your stay in the property or location?
WiFi was bad, had to use data, plus the shower wasn’t the best as the water went onto the bathroom floor a lot
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Had a bit of a turn - but your staff were excellent- manager (forgot name - great / Tracy on reception brilliant / bar staff spectacular/ breakfast staff superb All in alll Perfect Please pass on my thanks
What did you not like about your stay in the property or location?
Bed too comfortable X
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Every member of staff was very friendly and professional.
What did you not like about your stay in the property or location?
N/A
4
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
The staff were amazing start to finish, thank you for accommodating me an my beautiful dog for our showing at Crufts. I was advised that you may not be allowing dogs anymore which is a shame as I would love to book back in for next year if this isn't the case.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The service and staff were excellent and very friendly, The venue was very easy to get to and in a lovely setting. Clean and full of character. The live music on the Sunday evening and atmosphere were also excellent.
What did you not like about your stay in the property or location?
The I didn't stay two nights
4,8
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
I have stayed with you over a number of years and have always been given room 18. The refurbishment of this room is stunning! As is the resurfaced car park. I like the introduction of the key fob and found everything else to the hotel's usual high standard. Thank you
What did you not like about your stay in the property or location?
Nothing. I hope to be back with you again next year.
4,2
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
3
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Lovely room and excellent food. Great staff, especially in the restaurant.
What did you not like about your stay in the property or location?
Hotel guests do not feel prioritised for eating, a busy bar seemed the focus.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
4,2
How would you rate your stay?
4
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
4
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you not like about your stay in the property or location?
The room was a little cold
4
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
In an ideal position. Room was excellent. Bar and restaurant areas were very nice. Very clean. I have stayed here before and can honestly say on each return visit I have never been disappointed. Would definitely recommend. Value for money.
What did you not like about your stay in the property or location?
Phone signal was poor but it was not a big issue.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Lovely staff in hotel and bar, upgrades to rooms very good
4
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Good location plenty of parking

Contact

Address

Jacobean Hotel
Holyhead Rd,
Coventry
CV5 8HX,
United Kingdom

Phone

024 7660 1601

Email

enquiries@thejacobean.co.uk

Location

Call Us

024 7660 1601

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